🌿 PRIVACY POLICY
Last updated: February 2026
At JM Creations by Rachael, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or make a purchase.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide
When you make a purchase, contact us, or sign up for updates, we may collect:
Name
Email address
Billing and shipping address
Payment details (processed securely by our payment provider)
Order details
Any messages or customization notes you send us
B. Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time spent on the site
General location (city/state level)
This helps us improve our website and understand how visitors use it.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your order
Respond to questions or customer service requests
Improve our website and shopping experience
Send updates or promotions (only if you opt in)
Prevent fraud or unauthorized activity
We do not sell or rent your personal information to third parties.
3. Payment Information
We never store your full payment details.
All payments are processed securely through our payment provider, which uses encryption and industry‑standard security measures.
4. Cookies & Tracking Technologies
Our website may use cookies to:
Remember your cart
Improve site performance
Analyze website traffic
Personalize your browsing experience
You can disable cookies in your browser settings, but some features may not work properly.
5. Sharing Your Information
We only share your information with trusted third parties when necessary, such as:
Payment processors
Shipping carriers
Website hosting and analytics tools
These partners are only allowed to use your information to perform services on our behalf.
6. Data Protection & Security
We take reasonable measures to protect your personal information, including:
Secure website hosting
Encrypted payment processing
Limited access to customer data
However, no online system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold
Request corrections
Request deletion of your data
Opt out of marketing emails
To make a request, email us at jmcreationsbyrach@gmail.com
8. Children’s Privacy
Our website is not intended for children under 18.
We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us at:
jmcreationsbyrach@gmail.com